Scottish Power Free Smart Meter Installation Guide
Scottish Power Free Smart Meter Installation Instructions
Scottish Power Free Smart Meter Installation Time
Scottish Power Free Smart Meter Installation Free
How To Get A Free Smart Meter

Hopefully by now you’ve realised why it’s a great idea to get yourself a smart meter! So here’s a practical guide that tells you everything you need to know about getting a smart meter installed in your home.

You can switch to Avro Energy if you already have a smart meter with another supplier. At the moment, we can’t automatically read another supplier’s smart meter if it’s a first generation (SMETS1) smart meter. We’re working to resolve this in 2019 but until then you’ll need to submit meter. Booking your installation. We work with SMS Plc (Smart Metering Systems) to provide smart meter installations for all Shell Energy customers. It normally takes two hours to install both gas and electricity meters, and we’ll need to switch off the supply for 30 minutes per meter installed.

Smart Gas Meter Installation. Smart Meters are the next generation of metering technology. Not only will they save you the hassle of giving readings manually, but they have the potential to save you tons of money, and make your energy bills more accurate (no more estimates!). Actavo partners with ScottishPower in smart metering roll-out for Glasgow, Edinburgh & Fife – Company to create 230 new jobs in the region. October 26 th 2016: Actavo, a leading international engineering solutions company, has signed a five-year partnership with ScottishPower to help deliver the majority of a smart metering installation programme to 1.5 million homes in Scotland.

What does installing a smart meter involve?

It’s not a big job. Our engineer will just take out your old meters and put in the new smart ones. It normally takes 60-90 minutes, depending on if 1 or 2 meters are being replaced.

How much does it cost to install a smart meter?

The good news is that we don’t charge anything for the meters or installation. Switch to OVO and get one installed for free. Or if you’re already with us, get in touch to book your appointment.

How long does the smart meter installation take?

On average, it takes around 60 minutes for one smart meter setup. And if you need both gas and electricity smart meters, it takes around 90 minutes. The bookable slots are for 4 hours, so you’d need to be home for the whole time.

How can I get a smart meter installed?

Scottish Power Free Smart Meter Installation

You can book your free installation through your online account, your OVO app, or by speaking to our friendly team on online chat.

All you need to do is:

Answer a couple of quick questions about your home and current meter setup – so we can be sure our engineer has everything they need.
Choose a convenient time and date for the appointment – you can pick a 4 hour slot from 8am to 6pm, including Saturdays.
Our engineer will visit your home to install your carbon-kicking kit!

Which smart meters are OVO installing?

We’re installing the very latest second generation SMETS2 meters, which work with every energy supplier.

Preparing for your smart meter installation

Once you’ve booked your installation, check your email for a confirmation from us – this includes important info about your appointment. We’ll also send you another email nearer the time to remind you. And we’ll call too, to check it’s ok for us to visit – so remember to give us your mobile number when you book.

If you have to cancel or reschedule, no problem at all! Just let us know. We don’t charge a cancellation fee, but letting us know in advance means our engineer’s time isn’t wasted – and someone else can get their smart meter too! You can reschedule your appointment online.

Read more about how to get a smart meter.

What to do before your engineer arrives

Make sure an adult will be at home for the whole appointment (they’ll need to be over the age of 18). Bookable slots are for 4 hours, but the engineer will call you ahead of time to let you know their ETA.

Clear the area around your existing meters so they’re free from clutter
If you’re on the Priority Service Register (PSR), you can agree a password ahead of the visit, for the engineer to confirm on arrival
Switch off and unplug electrical equipment, as the power will be turned off for a short time
Put any pets in a separate room
Allow about 60 minutes for one smart meter set up, and 90 minutes for both gas and electricity

Do you need WiFi for a smart meter?

Smart meters can run off their own network, so they don’t need your WiFi to connect to us or to your In-Home Display (IHD).

But, if you prefer, we can connect your IHD to your WiFi. This is beneficial to you because it will send your home’s temperature and energy data to us – which means you’ll be able see your energy use live in your online account. You can read about how we use your data in our privacy policy.

What to expect on installation day

Here’s a quick rundown of what to expect on the day of your smart meter installation:

1. Make sure someone’s home

Please make sure an adult is at home to greet our friendly engineers. Remember, you can always ask to see their ID.

If you’re on the Priority Service Register and have agreed a password for the engineer to use when they arrive, now’s the time to check that you remember it. If you’ve forgotten yours or want to set one up, give us a call on 0330 303 5063 (Monday to Friday, 8am till 6pm).

For health and safety reasons, our engineers need to keep their shoes on, but they’ll use covers to stop your floors getting dirty!

And to keep everyone safe – our engineers are following all the latest rules around coronavirus safety and social distancing.

2. Allow enough time for the appointment

Please make sure that an adult is at home for the entire time slot you booked and that they can stay until the engineer has completed the job.

3. Make it easy for the engineer to get to your meters

Smart meters can be a different size to older meters, so it’s important to clear a space around your old meters for easy access.

Consider the space

Check out your meter dimensions below to make sure you’ve got enough room.

Electricity smart meter: W 130mm H 217mm D 63mm
Gas smart meter: W 235mm H 262mm D 167mm

If there’s a need to move your existing meter(s), sadly this isn’t covered by your smart meter installation, and it’ll need to be arranged separately. You’ll need to speak to your local Distribution Network Operator (DNO) or the National Grid.

Consider the access

If your meter’s in a locked room or cupboard or in a communal area, make sure to organise keys and access beforehand, so we can get in.

4. Be prepared for the engineer to temporarily switch off your power

It’s good to be aware that your gas and electricity will need to be switched off for about 20 minutes.

5. Switch off all electrical equipment

It’s best to switch off and unplug electrical equipment like TVs, alarms, and gaming devices while the installation is taking place.

After your smart meter has been installed

Once installed, your smart meter should start working straight away, sending us regular meter readings, so you’ll get accurate bills. Your engineer will test it to make sure it’s all working correctly. They will also:

Offer you a clever little device that lets you see your energy use in real time called an In-Home Display (IHD) that can be connected to the wifi.
Show you how to use your smart meter and IHD.

Scottish Power Free Smart Meter Installation